Maintenance
A website isn't a one-time project — plugins go out of date, dependencies need patching, and something eventually needs a fix nobody planned for. We handle updates, security patches and monitoring so the technical side stays off your plate, and you find out about a problem from our monthly report, not from a customer complaint. Once the free support window from your build package ends (30 days on Starter, 90 days on Professional), we offer an ongoing monthly Maintenance plan to keep the site healthy long-term — critical issues typically get a response within 24 hours.
What's included
- Regular software updates and security patches
- Uptime and performance monitoring
- Priority bug fixes with fast turnaround
- Monthly site health and activity reports
- Content and minor design update support
- Direct access to the team that built your site
Baseline check
We start by auditing dependencies, plugins and current site health, so we know exactly what's up to date and what needs attention first.
Scheduled updates
Software and security patches are applied on a regular schedule, catching vulnerabilities before they become a real problem.
Monitoring
Uptime and performance are monitored continuously, so issues surface in our systems, not from a customer complaint reaching you first.
Monthly reporting
You get a monthly report on site health and activity, plus direct access to the team for priority fixes or small content updates.
Software and security updates, uptime and performance monitoring, priority bug fixes, and support for small content or design updates — the technical upkeep a site needs to stay reliable.
Critical issues typically get a response within 24 hours — since we already know the codebase, there's no onboarding delay like you'd get from an outside developer.
Yes, we take on maintenance for sites we didn't originally build, starting with a short audit to understand the existing setup first.
Once the free window from your build package ends (30 days on Starter, 90 days on Professional), we offer an ongoing monthly Maintenance plan — it's a recommendation, not a requirement.
A summary of updates applied, uptime and performance status, and anything that was fixed or flagged — so you have a clear record without having to ask.
Have a project in mind? Let's talk.
Tell us where you want to go — we'll design the fastest route there.